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AFFORDABLE DENTAL IMPLANTS – TERMS AND CONDITIONS
1.1 The Affordable Dental Implants website is owned and operated by Iolar Financial Limited (Company registered in England with company number ) referred to in these terms and conditions as “Affordable Dental Implants”, ” “we”, “us” or “our” whose registered office is situated at London, N7 6DB.
1.2 Visitors to this website (“Users”, “you”, “your”) are bound by the following terms and conditions so please read these carefully before going using this website.
1.3 For the purposes of these terms and conditions, “website” means the website located at www.dentimplants.co.uk together with any other website or URL that we might chose to use to operate our services and together with any URL that operates to direct internet users to the website.
1.4 The websites operated by our dental practitioner partners may contain terms and conditions which are materially different from these terms and condition. When visiting any such website you should check the terms and conditions of each website you visit and do not assume that these terms and conditions apply to all or any of our Dental Practitioner partners websites.
2.1 We try to ensure that all information provided as part of this website is correct at the time of inclusion on the website but we do not guarantee the accuracy of such information. We are not liable for any action you may take as a result of relying on such information or advice or for any loss or damage suffered by you as a result of you taking this action.
2.2 The disclaimer contained in clauses 2.1 above applies equally to any information and advice we might give via email, forum or blog, telephone, social media or any other form of communication.
2.3 Affordable Dental Implants is an online referral service in which Users can locate dental practitioners who specialise in aspects of dental implant surgery and cosmetic dentistry(“Dental Practitioners”) from our network. Users engage Dental Practitioners at their own discretion and risk. We do not provide Dental Practitioners with any clinical or service provision guidelines and take no responsibility for any contractual relationships between Users and Dental Practitioners or work carried out by Dental Practitioners.
Terms and Conditions
3.1 Affordable Dental Implants is an online service which facilitates patients to locate participating Dental Practitioners (“Dental Practitioners”) from our network of Dental Practitioner partners who provide dental implant surgery and other forms of cosmetic dentistry.
3.2 We may provide other goods and services from time to time. Full details will be provided on the website.
4. Conditions of Use
4.1 In using this website you:
4.1.1 agree to these terms and conditions;
4.1.2 confirm the truth and accuracy of the information that you supply to Affordable Dental Implants;
4.1.3 authorise Affordable Dental Implants to share the information that you supply through this website with our panel of Dental Practitioners;
4.1.4 agree to accept communications from Affordable Dental Implants or any Dental Practitioner by email, letter or telephone in order to confirm any appointment or course of treatment; and
4.1.5 accept responsibility for all financial transactions made in your name in relation to the the services provided hereunder and the service provided by any Dental Practitioner.
4.2 In addition to these terms and conditions, you acknowledge and accept that you may also be subject to additional terms and conditions applied by particular Dental Practitioners in relation to the services they provide. Such terms are not a replacement for these terms and conditions.
5. Dental Practitioners
5.1 You acknowledge and accept that the Dental Practitioners referred to on the website are made up from members of our Dental Practitioner network. Furthermore, these Dental Practitioners may change from time to time and are not the only Dental Practitioners in any particular geographical area or clinical specialism.
5.2 In order to widen the choice of Dental Practitioners in certain geographical areas and clinical specialisms we may pass your details on to other dental or clinical practitioners who are not currently members of our network.
6. Appointments with Dental Practitioners
6.1 In making an appointment either through this website or directly with your preferred Dental Practitioner, you acknowledge that you are entering into a direct contract with an individual Dental Practitioner and agree that Affordable Dental Implants is neither party to, nor has responsibility for, this contract and its terms.
6.2 Upon submission of an appointment request to your chosen Dental Practitioner through this website, we will contact you to discuss your requirements and then either refer you to your chosen Dental Practitioner or recommend an alternative Dental Practitioner more suited to your clinical requirements and location. You authorise us to provide either your chosen Dental Practitioner or any alternative Dental Practitioner we recommend with your contact details and treatment request.
6.3 By submitting a request for an appointment through the website you are inviting the Dental Practitioner to make contact with you with a view to arranging an appointment.
6.4 We may contact you at anytime to discuss the progress of your treatment and for feedback on the services provided by the Dental Practitioner.
6.5 You acknowledge that confirmation of an appointment does not constitute a legal obligation on the Dental Practitioner to provide any services to you and your appointment is not made until such time as the Dental Practitioner has confirmed the booking with you.
6.5 Should you choose to appoint a NHS Dental Practitioner you agree to pay our fixed fee for this introduction at the rate set out in the website.
7. Pricing and Availability
7.1 Any pricing or price information on the website is indicative only and Affordable Dental Implants takes no responsibility for this information. Specific pricing for any clinic services you might require will be at the sole discretion of individual Dental Practitioners.
7.2 In most cases Dental Practitioners will only be able to provide a quotation for clinic services and treatments following an examination. The Dental Practitioner may charge you a fee for this examination.
7.3 Affordable Dental Implants do not guarantee any Dental Practitioner quotation or the availability of a Dental Practitioner and you acknowledge and accept that any appointment or quotation provided by a Dental Practitioner may be subject to change, for which Affordable Dental Implants takes no responsibility.
7.4 Should you be liable to pay us a fee for referring you to a NHS Dental Practitioner (reference clause 6.5 above) this fee shall be due and payable to us within 14 days of our invoice (“Due Date”).Time shall be of the essence. Without limitation of any other right or remedy in the case of late payment of any invoice we shall have the right to charge interest on the overdue amount at the rate of 4% per cent per annum above the then current Bank of England base rate accruing on a daily basis from the Due Date until the date of actual payment of the overdue amount, whether before or after judgment.
8.1 The clinical work involved in each treatment type is specific to individual patients. Affordable Dental Implants will from time to time offer a guide to what is typically included within a treatment. However you should always check with your chosen Dental Practitioner to confirm the work involved before you enter into a contractual relationship for the provision of the said clinical services.
8.2 If additional clinical issues are identified when a Dental Practitioner undertakes an examination, it is the responsibility of the Dental Practitioner to discuss their recommendations and provide you with a quotation for any additional treatment which may be required.
9. Liability and Warranties
9.1 To the maximum extent allowed by applicable law, Affordable Dental Implants excludes all liability and responsibility arising out of:
9.1.1 your use of the services and products provided by participating Dental Practitioners; and
9.1.2 the failure of Dental Practitioners to supply clinical services or products, whether in whole or in part; and
9.1.3 the failure of the Dental Practitioner to provide correct and accurate advice to you in respect of your proposed treatment.
9.2 Affordable Dental Implants shall have no liability to you or any user of the website for any loss or damage of any nature arising from any breach of any express or implied warranty or condition hereunder, or any negligence or breach of statutory or other duty either on our part or on the part of a Dental Practitioner or in any way out of or in connection with the performance of us or any Dental Practitioner except:
9.2.1 for death or personal injury arising from the negligence or breach of duty of any Dental Practitioner; or
9.2.2 as expressly stated in these terms and conditions.
9.3 You are responsible for ensuring that all persons accessing this website through your internet connection and account details are aware of these terms and conditions and comply with them.
9.4 You agree that you will not hold Affordable Dental Implants responsible for any damages that result from you accessing this website.
9.5 Where we supply you with any goods we warrant that on delivery the Goods shall:
(a) conform in all material respects with their description;
(b) be free from material defects in design, material and workmanship;
(c) be of satisfactory quality (within the meaning of the Sale of Goods Act 1979); and
(d) be fit for any purpose held out by us.
10.1 If you would like to cancel your request for an appointment, please do so when the Dental Practitioner makes direct contact with you.
11. Website Availability
11.1 We will do everything possible to ensure the availability of the website, but there may at times be interruptions to the service either due to maintenance, upgrades or other technical reasons. We will do our utmost to keep these periods to a minimum.
12. Changes to Terms and Conditions
12.1 Affordable Dental Implants may change the terms and conditions and disclaimer set out above from time to time. By accessing this website you are accepting that you are bound by the current terms and conditions and disclaimer and so you should check these each time you revisit the website.
13. Changes to/Operation of Website
13.1 Affordable Dental Implants may change the format and content of this website at any time.
13.2 Affordable Dental Implants may suspend the operation of this website for support or maintenance work, in order to update the content or for any other reason.
13.3 Affordable Dental Implants reserve the right to terminate access to this website at any time and without notice.
15. Data Protection
16. Complaints Procedure
16.1 Any complaints, queries or concerns relating to the delivery of clinical or services with your chosen Dental Practitioner should be made directly to the Dental Practioner’s practice. Complaints, queries or feedback regarding the appointment referral process on this website or the website itself should be directed to ..
17.1 These terms and conditions are governed by and to be interpreted in accordance with English law and in the event of any dispute arising in relation to these terms and conditions or any dispute arising in relation to the website whether in contract or tort or otherwise the English courts will have exclusive jurisdiction over such dispute.
Save as varied within this policy, the definitions set out in our terms and conditions above apply equally to this policy.
Who is responsible for the personal information collected on this site?
Iolar Financial Limited t/a Affordable Dental Implants (“Affordable Dental Implants”) controls the personal data collected on this site.
Information collection and use
We store the information that you enter via our website and any other way that you communicate with us. You provide such information when asking a question, making an appointment, or communicating with us, completing online forms or participanting in our network whether by telephone call or email. As a result of these actions, you might supply personal information such as your name, email address, phone number, postcode, oral health and treatment required. Affordable Dental Implants or its affiliates or contractors may collect and use such personal information in order to:
- facilitate access to and use of the online services on the website;
- respond to queries or requests submitted by you through the website;
- facilitate contact between you and your chosen Dental Practitioner;
- administer or otherwise carry out our obligations in relation to any agreement you have with us;
- anticipate and resolve problems with any services supplied to you;
- confirm, update and enhance Affordable Dental Implants customer records;
- conduct market research and/or statistical analysis ;
- use for Affordable Dental Implants marketing purposes (subject to any objections received and/or consents obtained); and
- create products or services that may meet your needs.
In each case, processing will take place at any time after you input your personal data onto the website, and may continue after this process has ended.
User Submissions / Experts Pages
The website may include user interactive forums that allow feedback and interaction between Users and/or Dental Practitioners. By entering the website you accept that Affordable Dental Implants will not be liable for any content that is acted upon.
You are prohibited from posting or transmitting to or from the website any material:
(a) that is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience; or
(b) for which you have not obtained all necessary licences and/or approvals; or
(c) which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any third party, in any country in the world; or
(d) which is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data).
Affordable Dental Implants reserve the right to edit or delete any communication(s) posted on the site, regardless of whether such communication(s) violate any of the Affordable Dental Implants Terms and Conditions or above standards.
Third party websites
Affordable Dental Implants do not endorse the content on any third-party websites (including those of our Dental Practitioners) and do not make any representations regarding their content or accuracy. Your use of third-party websites is at your own discretion and risk and subject to the terms and conditions of use for such sites.
Recipients of Personal Data
Affordable Dental Implants may therefore disclose personal data relating to an enquiry to any of the following:
- Dental Practitioners participating in our network from time to time; and
- other dental or clinical practitioners to whom information is disclosed under clause 5.2 of
the terms and conditions; and
- any agents, service providers and/or contractors of Affordable Dental Implants; and
- any other person(s) required or permitted by law or any regulatory authority.
As part of the services offered to you through this site, the information you provide to us may be transferred to countries outside of the European Economic Area (“EEA”). By way of example, this may happen if any of our servers are from time to time located in a country outside of the EEA or one of our Dental Practitioners is located in a country outside of the EEA.
These countries may not have similar data protection laws to the EEA. If we transfer your information outside of the EEA in this way, we will take steps to ensure that your privacy rights continue to be protected. In addition, if you use our services while you are outside the EEA, your information may be transferred outside the EEA in order to provide you with those services.
What do we gather and how is it used?
We ask you for information so that Affordable Dental Implants can supply you with appointments and details of participating Dental Practitioners in your area or clinical requirements.
The information is used to allow us and the Dental Practitioners to communicate with you about treatments as well as provide quotes and offers relevant to you. We also use the information for statistical and survey purposes, to improve the website and its services to you, to detect or prevent abuses of our website, to improve technical functions, to carry out maintenance and in the administration of the website. You will receive communications by email and phone related to the fulfilment of appointment, and we will use your personal information for that purpose. Your information will also be accessed by individuals from the Dental Practitioners clinics (“Referral Centres”) who shall be data processors. We may also contact you by email to notify you of promotions or invitations that may be of interest to you. You will be given the option to opt out of these notifications instantly.
Dental Practitioners use of your information
We shall have the right to ask Dental Practitioners for details and the cost of the treatments provided to you by them. By using this website you authorise the Dental Practitioners to provide this information to us.
Providing you with additional information and sharing your information
From time to time we would like to use your personal information for purposes other than as set out in the above section. We believe that these additional uses will be of benefit to you. However, we understand that you may not wish us to use your information in this way. We will not use your information for the purposes set out below unless you have positively consented to us using your information in this way when submitting the information or later and have not subsequently opted out.
Additionally, if at any time you wish us to stop using your information for any or all of the below purposes, please let us know. We will stop the use of your information for such purposes as soon as it is reasonably possible to do so. In such case we will, however, continue to use your personal data for the purposes set out in the above section for as long as it is reasonable to do so.
From time to time we would like to use the information you supply to us for:
- market research and tracking of sales data;
- informing you about our products and services, which may include contacting you by telephone; and
- giving the information to those in the Affordable Dental Implants network and companies, which may be located outside the EEA, to enable them to send you information which may be of interest to you.
Collection of non-personal information
We may automatically collect non-personal information about you such as the type of internet browsers you use or the website from which you linked to our site. You cannot be identified from this information and it is only used to assist us in providing an effective service on this website. We may from time to time supply third parties with this non-personal or aggregated data for uses in connection with this website.
We may store some information (commonly known as a “cookie”) on your computer when you look at our site. We are able to read these cookies for information purposes when you revisit our website.
The type of information we collect as a result of a cookie being accepted by you is specific to your PC and includes the IP address, the date and time the PC visited the website, what parts of our website were looked at and whether the web pages requested were delivered successfully. This information is anonymous; it represents a computer rather than a person.
We use the cookie information to improve our knowledge of the use of our website and to enable us to be able to ascertain whether the website is operating at an optimal level. This allows us to enhance our web offerings to you and to provide an enjoyable and an innovative online experience.
You can erase or block this information by changing the settings on your computer (please refer to your help screens or manuals). If you do erase or block this information you may not be able to utilise some features of the website.
Security of your personal data
We have implemented technology and policies with the objective of protecting your privacy from unauthorised access and improper use and will update these measures as new technology becomes available, as appropriate.
Use of your personal information submitted to other websites
We cannot be responsible for the privacy policies and practices of other websites even if:
- you accessed the third party website using links from our website; or
- you linked to our website from a third party website.
We recommend that you check the policy of each website you visit and contact the owner or operator of such website if you have any concerns or questions.
We fully comply with all applicable UK Data Protection and consumer legislation in place, and protect the security of your information with Secure Sockets Layer (SSL) encryption. Your personal information is only disclosed to authorised Referral Centres from the Dental Practitioner you have chosen. We maintain electronic and procedural safeguards in the protection of the personal information that we store.
How can you contact us?
If you have any questions about the storage, security or handling of your personal information please contact us via the website.